Integrates with
Everything your support team needs
A complete help desk that lives where your customers already are.
WhatsApp inbox → tickets
Every WhatsApp conversation becomes a trackable, assignable ticket.
Smart routing
Round-robin, least-loaded, skill-based and department routing.
Live queues & ETAs
Real-time queues that send position and ETA updates over WhatsApp.
SLAs & business hours
Define response targets and working hours per team.
Analytics & CSAT
Response times, resolution rates, utilization and CSAT in one view.
Team & roles
Owner, Admin and Agent roles with scoped, least-privilege access.
Live in three steps
Go from first message to a fully-tracked support operation — fast.
Step 1
Connect WhatsApp
Link your number on the official WhatsApp Business Cloud API — no plugins or custom code.
Step 2
Route & resolve
Incoming chats become tickets and reach the right agent automatically, while customers get live queue updates.
Step 3
Measure & improve
Track response and resolution times, utilization and CSAT to keep raising the bar.
A clear lifecycle for every ticket
Every WhatsApp conversation moves through the same predictable statuses — so nothing gets lost.
- 01
Waiting
A new conversation is in the queue, waiting to be picked up.
- 02
Assigned
Routed to an agent based on your assignment strategy.
- 03
In Progress
An agent is actively working the conversation.
- 04
Resolved
The issue is handled and the customer is satisfied.
- 05
Closed
The ticket is complete and archived for reporting.
Security built in from day one
Multi-tenant data isolation, role-based access control, encrypted secrets at rest, signed WhatsApp webhooks and audit logging — the foundations sensitive support data deserves.
- AES-256-GCM encrypted secrets
- JWT + Argon2id auth
- Role-based access control
- HMAC-SHA256 webhook verification
- Per-tenant data isolation
- HTTPS & WSS everywhere
Simple, transparent pricing
Start free and scale as you grow. See live pricing on the pricing page.
Starter
For small teams getting started.
- 1 WhatsApp number
- Shared inbox & tickets
- Business hours
Growth
For growing support teams.
- Smart routing & live queues
- SLAs & business hours
- Analytics & CSAT
Scale
For high-volume operations.
- Skill-based & department routing
- Priority queues
- Advanced reporting